It takes a unique and highly trained professional to trouble-shoot tricky flight connections with multiple stops and navigate the complicated and time consuming process of travel planning, even more so since the emergence of Covid-19. So what is the real advantage of using a Firstclass.com.au, a travel agency, to book your luxury holidays?
Time
Your time is precious, it can be an arduous task trawling through the internet for deals, comparing prices, comparing comparison sites…browser after browser – just so you can save a few dollars. Not to mention since the Covid-19 pandemic, researching each country’s border restrictions and entry requirements and the airline procedures for each flight is something you can’t afford to get wrong. How much is your time worth?
Expertise
Our passionate, hand-selected team here at First Class Travel are experts in the field of luxury travel and customer service is paramount to their selection. They have each been specifically trained to handle discerning travellers with high-end leisure itineraries to worldwide destinations. The team have travelled extensively and understand the most intricate parts of the travel and tourism industry. Would you consult Google for your dental check-up?
Travel Deals/ Special Discounts
It is a common misconception that Travel Agents charge a commission for their services and as a result, may have a bias towards particular products. It is the supplier (eg Hotel/Cruise/Airline) that pays the Travel Agent their commissions – so this fee comes out of the supplier’s pocket. The ‘best deals’ are not always online. Our team has existing relationships with multiple suppliers and special negotiated rates( sometimes with value-added inclusions), that you won’t have access to when booking yourself online.
Perks
First Class Travel is one of the only travel agencies that offer our clients the unique option of combining both cash and redemption flights to find you the best airfare solution. We can also assist you in maximising your points value……
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First Class Customer Testimonials
Outstanding as always. FirstClass.com.au are totally responsive and reliable at delivering a good result for us continually.
Ronald, P
You are the most efficient and attentive travel agent we have used in 40 years of travel.
Ross H.
(re. Bocelli concert) Our stay was superb, super relaxing, dinner was great, limo to the concert was a great Merc Benz. I went to his concert 10 years ago, I enjoyed it, this time, it's even better, it has evolved over time, weather was perfect. Bocelli, other singers, and dancers were superb. Car park and entrance were vastly improved with great organization. The evening was very romantic, with beautifully dressed women and
handsome italian men. There are more Italian audience this time. Totally recommend this tour! Thanks for organising it Tina!
Ray F.
I have been using First Class.com.au for at least 20 years. Tina Tong and her team have ALWAYS delivered a First Class service and her team are polite and clever. I have absolutely no hesitation in recommending the team to my friends. Tina always goes above and beyond to make things work.
Maree M
Efficient, knowledgeable and pleasant. I'm very happy with the service and will recommend to friends.
Ritva M.
Cynthia organised our flights to Japan on ANA, her service is beyond reproach. A real travel agent who sources the best deal for her client. My wife and I highly recommend Cynthia and First Class Travel. We look forward to our next holiday with Cynthia's guidance.
Gary & Danielle C
We’ve been booking with First Class Travel for many years and will continue to do so. Cynthia has been wonderful.
Mark V
Our travel agent Robert, was always available to help, and was extremely efficient . Service was truly “first class” and we would have no hesitation in recommending them.
Hazel P
Have used First Class for several years and the recent experience with Rob M has been consistent with all previous engagements. The team at First Class are very professional, efficient, helpful and responsive. I have no hesitation in recommending First Class and in particular Rob M to my friends and colleagues.
Terry L
Everything went smoothly - Qatar was wonderful - Rob was very professional facilitating my changes.
Jo P
Jennifer was very helpful and timely in providing quotes as well as a lovely demeanor. I'd definitely book with her again!
Sarah W
Jennifer at FirstClass was fantastic, friendly and had a great eye for detail. She is one of many great agents working for a great team.
Michael B
This was my first time using FirstClass.com.au. Jennifer and FirstClass.com.au were an absolute pleasure to do business with. I was able to get the dates and target price points on a great airline. I was kept updated with a few minor schedule changes in the lead up. Everything went perfectly. I wouldn't hesitate to use them again.
Astrid C
Isaac was amazing! He was patient, knowledgeable, and his service was excellent. He explored many options for me. I could not have done this without him. I recommend Isaac as an expert in searching reward flights business / first class, and also business class fare deals. I am very happy that I have a rewards flight to Europe, and the return journey on a paid well priced deal, all booked at very short notice. Thank you, Isaac. Well done!
Roslyn P
Donna is First Class. Excellent service. Only thing to improve would be to clone Donna!
Barry K
I wanted to have a luxury experience to celebrate my 70th birthday and Donna Moore was amazing. She is very knowledgeable and Responds quickly to questions asked. She managed to book me on a Ponant Kimberly Cruise and accommodation both ends. Sadly, I had to cancel due to a back injury and Donna was so lovely giving me all the necessary information for my Travel Insurance claim. Definitely a 5 Star experience.
Julianne E
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