Join Our Growing FirstClass Team

FirstClass.com.au is a luxury travel agency specialising in high-end and premium travel itineraries and holiday packages worldwide. We are a passionate, dedicated, fun and supportive team where you will work with some of Australia’s best industry sales people, luxury suppliers and reputable trade partners. Join us in our commitment to remain the top independent agency in Australia.

FirstClass-Family
Our business is growing and we are expanding our team in the Parramatta and Sydney CBD offices and are looking for some talented travel professionals to join our award-winning team.

Who are we looking for?

  • What We Offer

    You can expect to receive cutting-edge training to develop your skillset as a salesperson and travel specialist, with support to grow yourself personally and professionally in line with the company. We promote an inclusive, flexible and balanced workplace where evolving opportunities for our staff play an essential role in the day-to-day operation of the company. We offer a competitive salary package, with flexible work options across our offices or the opportunity to work from home after your training period, as well as performance-based bonuses. We encourage team participation in exclusive sales incentives and you’ll get the opportunity to travel on luxury famil in partnership with our extended trade family. You can also expect to take part in our in-house rewards and staff-building which includes restaurant meals, sales bonuses, team cruises and more.

    City Branch Manager

    Looking for a new challenge in leading a successful travel team? Join Australia’s First Class Travel Specialists; work with some of the best sales people, suppliers, and trade partners in Australia, and join in our commitment to remain the top independent agency in the country.

    We are looking for experienced travel professional who is:

    • passionate about travel and enjoy providing first class services to luxury travellers
    • highly motivated, result-driven individuals
    • well-organised, efficient, and with meticulous attention to details
    • excellent in retail travel consulting for minimum 12 months
    • Proficient in the English language both written and oral
    • experienced in luxury travel and dealing with business and first class travellers an advantage, but willingness to learn and strive to master what is required is paramount
    • proven record of excellent sales skills and working towards targets/KPIs

    The initial 3-6 months training will be at our Parramatta location in Sydney.

    We Provide:

    • support and guidance from senior management
    • training in managing a sales team to achieve sales targets
    • training in luxury travel products you will be selling
    • a dynamic, technologically advanced company that embraces new challenges and is constantly aligned with the latest innovations

    Your rewards:

    • Excellent salary and bonus package with unlimited earning capacity
    • Be Part of a Dedicated, Fun, Caring and Passionate Workplace
    • Educational trips to events or destinations IN STYLE!
    • Excellent opportunities for career advancement

    To be considered for this amazing opportunity to be part of the FirstClass group, please forward your CV and cover letter stating BRIEFLY:

    • Two reasons why you are interested in this position
    • Three reasons why you should be hired for that position
    • Your experience in retail travel (up to 50 words)
    • Three of your highest achievements

    We look forward to hearing from you!

    apply-now


    Travel Specialist

    Job Description
    As part of FirstClass.com.au’s award winning sales team, the Travel Specialist will provide our clients with first class service of their luxury travel needs.

    Responsibilities
    Organising first/business class flights and amazing holidays for discerning clientele from first point of contact through to travel and beyond Maintain and manage the travel arrangements of returning clients with a focus on building an ongoing relationship

    Qualifications
    You are a results driven sales person with great customer service skills, passionate about travel and familiar with a variety of luxury air, cruise and land products. Dedicated, flexible and willing to take initiative, you are a great team player who can easily communicate and interact with your customers and colleagues.

    Skills and Experience

        • 2 years experience in travel sales, retail preferred
        • Excellent English, both written and oral
        • Solid organisational skill
        • Strong attention to detail

    To be considered for this amazing opportunity to be part of the FirstClass group,  please forward your cover letter (outlining experience working in the retail travel environment and any experience working towards targets/KPIs) and resume now via the link below. apply-now

    Cruise Specialist

    Job Description
    As part of FirstClass.com.au’s award winning sales team, the Cruise Specialist will provide our clients with first class service of their luxury travel needs.

    Responsibilities Organising amazing luxury cruise holidays for discerning clientele from first point of contact through to travel and beyond Maintain and manage the travel arrangements of returning clients with a focus on building an ongoing relationship

    Qualifications You are a results driven sales person with great customer service skills, passionate about cruising and familiar with a variety of luxury air and land products. Dedicated, flexible and willing to take initiative, you are a great team player who can easily communicate and interact with your customers and colleagues.

    Skills and Experience

        • 2 years experience in cruise sales, retail preferred
        • Excellent English, both written and oral
        • Solid organisational skill
        • Strong attention to detail

    To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cover letter (outlining experience working in the retail travel environment and any experience working towards targets/KPIs) and resume now via the link below. apply-now

    Reward Travel Team Manager

    FirstClass.com.au is establishing a new brand PointsAdvisor to help our clients using reward points for predominantly first and business class flights.

    The Role
    We are seeking a Travel Team Manager to lead a new brand of First Class Travel Team to assist our first and business class clients to book redemption flights with airlines or other luxury travel partners.

    Benefits

        • Be part of a dedicated, fun, caring and passionate team in building a startup venture
        • Excellent salary and bonus package with unlimited earning capacity
        • Excellent opportunities for career advancement
        • Ongoing training and professional development opportunities
        • A dynamic, technologically advanced company that embraces new challenges and is constantly aligned with the latest innovations

      Skills and Experience

          • Minimum of 12 months experience managing a travel team
          • Strong time management and deadline prioritisation ability
          • Demonstrated experience in sales and working towards targets/KPIs
          • Experience with airline loyalty programs and redeeming flights
          • Strong numerical and analytical skills
          • Exceptional written, verbal and interpersonal communication skills

      To be considered for this amazing opportunity to be part of the First Class Group, please forward your CV and cover letter stating:

          • Three reasons why you are interested in this role
          • Three reasons why you should be hired
          • Three of your highest achievements
          •  Your experience in retail travel or redemption flights (up to 50 words)

      apply-now

      Apprentice Travel Consultant

      Job Description
      This role is ideal for a recent school-leaver and the Apprentice Travel Consultant will provide support to our FirstClass.com.au’s award winning sales team, while training to become a fully qualified travel specialist.

      Responsibilities

          • Being the first point of contact for all walk in and phone enquiries
          • Managing a busy phone board
          • Responsible for ordering stock
          • Sending out travel documentation
          • Assisting consultants with arranging travel requirements like car hire and travel insurance
          • General office maintenance
          • General filing duties


      Qualifications

          • Recent school leaver with Year 10 School Certificate or higher education


      Skills

          • Good communication skills
          • Embrace new challenges
          • Motivated and results driven
          • Dedicated, flexible and willing to take initiative

      To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cover letter (including an overview of recent school results) and resume now via the link below. apply-now

       

      Personal Assistant 

      Job Description

      An accomplished travel consultant looking for a new challenge? We need a motivated, dynamic and dedicated PA to assist the Managing Director and her retail operations team, and web development team.

      You Have:

      • Proficiency in retail travel bookings, including flights
      • Dedication to work and desire to constantly improve yourself
      • High work quality standard, excellence being your benchmark
      • Well developed organisational and time management skills
      • Excellent listening skills with attention to detail and accuracy
      • High efficiency which requires clarity and creativity
      • Ability to cope with pressures and a mature, calm constructive problem-solving style
      • The highest standards of integrity and confidentiality
      • A flair of building excellent rapport with VIP clients, operational team, supplier and all walks of life
      • Excellent written and verbal skills, good analytical skills and sound judgment, confidence in dealing with all aspects of correspondence
      • Proficiency in Microsoft Office including Excel, Word, Outlook, and internet


      Desirable Qualities:

      • Experience on Amadeus
      • Experience in web admin, web development
      • Experience in web marketing

      Enthusiasm and going the extra mile will be highly prized as you take full ownership of tasks and operate in our dynamic environment.

      We Offer:

      • Training on travel consulting for first class travellers
      • Training on web project management
      • A dynamic technologically advanced environment which embraces new challenges and constant innovation
      • Opportunity to work with a group of motivated, result driven, fun loving high achievers
      • Lots of opportunities to explore the world in style
      • Large scope for career advancement in various fields of your choice

      To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cv and cover letter stating BRIEFLY

      • Three reasons why you are interested in this position
      • Three reasons why we should hire you
      • Your experience in retail travel or web development if any (up to 50 words)
      • Three of your highest achievements; together with your resume.

      apply-now

      Internship or Work Experience

      Job Description
      We offer internship or work experience in Accounting, Travel Consulting, Web Content Management, Web Design, Web Marketing, Social Media Marketing. We could offer a position in a relevant field after completion with satisfactory performance.

      You Will

      • Get training in chosen field
      • Have open communication with the travel team and management
      • Work at a dynamic technologically advanced company which embraces new challenges and constant innovation
      • Learn from a group of motivated, result driven, fun loving high achievers
      • Have large scope for career advancement in various fields of your choice

      We have an office in Darling Harbour and one in Parramatta. You may be required to participate in either of the locations. To be considered for this amazing opportunity, please forward your cover letter stating BRIEFLY

        • Which role you need work experience or completing internship in
        • Two reasons why you are interested in this position
        • Two reasons why we should offer this to you
        • Two of your highest achievements, together with your resume

      apply-now

      Full Stack Web Developer

      Job Description

      We have on going maintenance and development on FirstClass.com.au and FirstClass.Travel, as well as few startup projects which require an experienced proficient web developer using word-press and themes, some using woo commerce. We are looking for an excellent word press developer, who meet the following Technical Requirement:

      • PHP, NodeJS
      • MySQL, MongoDB
      • HTML and CSS SASS
      • Javascript JQuery
      • Bootstrap, CSS Grid, etc.
      • Experience with GitHub
      • AWS
      • REST APIs
      • WordPress Theme Plugin Development WooCommerce
      • Bespoke WordPress Themes and Plugins
      • Custom Fields and Taxonomies
      • Experience with basic on-page SEO
      • Experience with email software like Mailchimp and Sendy
      • Experience with mockup software and designing websites
      • Experience with Configuring Google Analytics and Tag Manager

      Other  Requirements:

      • Proven work experience as an accomplished WordPress developer
      • Fluent English speaker
      • Excellent communication skills
      • Support for performance improvement initiatives
      • Full Australian working rights

      You will be working with a part-time project manager based in the US. Our office is based in Sydney CBD.

      Your rewards:

      • Excellent salary and bonus package with unlimited earning capacity
      • Be Part of a Dedicated, Fun, Caring and Passionate Workplace
      • Excellent opportunities for career advancement

      To be considered for this amazing opportunity to be part of the FirstClass group, please forward your CV and cover letter stating BRIEFLY:

      • Your general IT experience
      • Your latest word press or woo-commerce projects (the part you are in charge of)
      • Three reasons why we should hire you
      • Three of your highest achievements

      We look forward to hearing from you!

      apply-now

       

      Digital Marketing Assistant

      Job Description
      We are seeking a motivated, dynamic and responsible digital marketer and social media specialist to support our marketing goals, promote multiple businesses and establish our influence on social media. Initially, the role would be part-time 10-15 hours per week with a view to increasing  to full time if desirable You will work with our CEO on initiatives and the implementation of our marketing plans. you will be responsible for some of the following areas:

      • Build online presence across websites, landing pages, forms and other online content
      • Create and execute integrated campaign activities including, but not limited to, direct marketing, copywriting, advertising and digital asset management
      • Identify and implement improvements to digital platforms, based on data-driven analysis and business needs, to optimise functionality, engagement and conversion performance


      Ideally, you will have high-level proficiency required in:

      • Google products including Analytics, Search Console, Adwords, Tag Manager
      • Facebook, Instagram, YouTube, LinkedIn
      • Curating new audiences & building on existing


      Skills and Qualifications

      • Dedication to work and desire to constantly improve yourself
      • High work quality standard, excellence being your benchmark
      • Well developed organisational and time management skills
      • Excellent listening skills with attention to detail and accuracy
      • High efficiency which requires clarity and creativity
      • The highest standards of integrity and confidentiality
      • Excellent written and verbal skills, good analytical skills
      • Proficiency in Microsoft Office including Excel, Word


      Desirable Qualities:

      • Experience in WordPress admin
      • Experience in SEO
      • Experience in creating newsletters in Sendy
      • Basic HTML & CSS, Adobe InDesign, Photoshop

      Enthusiasm and going the extra mile will be highly prized as you take full ownership of tasks and operate in our dynamic environment.


      Perks & Pay

      • A dynamic technologically advanced environment which embraces new challenges and constant innovation
      • Opportunity to work with a group of motivated, result-driven, fun-loving high achievers
      • Flexible working hours and locations
      • Lots of opportunities to explore the world in style
      • Large scope for career advancement in various fields of your choice

      To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cv and cover letter stating BRIEFLY

      • Three reasons why you are interested in this position
      • Three reasons why we should hire you
      • Your experience and result in digital and social media marketing (up to 50 words)
      • Three of your highest achievements; together with your resume.

      apply-now