Your Career At FirstClass Travel

Image Credit : The Frames Retreats, SA

Join Our Growing FirstClass Team

FirstClass.com.au is a luxury travel agency specialising in high-end and premium travel itineraries and holiday packages worldwide. We are a passionate, dedicated, fun and supportive team where you will work with some of Australia’s best industry sales people, luxury suppliers and reputable trade partners. Join us in our commitment to remain the top independent agency in Australia.

FirstClass-Family
Our business is recovering from Covid and we are expanding our team in the Parramatta and Sydney CBD offices and are looking for some talented travel professionals to join our award-winning team.

What We Offer

You can expect to receive cutting-edge training to develop your skillset as a salesperson and travel specialist, with support to grow yourself personally and professionally in line with the company. We promote an inclusive, flexible and balanced workplace where evolving opportunities for our staff play an essential role in the day-to-day operation of the company. We offer a competitive salary package, with flexible work options across our offices or the opportunity to work from home after your training period, as well as performance-based bonuses. We encourage team participation in exclusive sales incentives and you’ll get the opportunity to travel on luxury famil in partnership with our extended trade family. You can also expect to take part in our in-house rewards and staff-building which includes restaurant meals, sales bonuses, team cruises and more.

Who are we looking for?

The Company
FirstClass.com.au is expanding. Travel is bouncing back and we are building out team to service our VIP database. FirstClass.com.au – Independent Travel Group (ITG) NSW Agency of the Year 2017 – are an online based retail travel agency that specialises in luxury travel.

The company has developed a large database of Australia’s elite travelers and are growing our team of sales and support staff.

The Role
Organising first/business class flights, high-end cruises and accommodation for discerning clientele from first point of contact through to travel and beyond.

Maintain and manage the travel arrangements of returning clients with a focus on building an ongoing relationship.

Skills and Experience:
We are looking for a results driven sales person with great customer service skills who is passionate about travel and familiar with a variety of luxury air, cruise and land products.
• 1 year’s experience in travel sales, retail preferred
• Excellent English, both written and oral
• Solid organisational skills
• Strong attention to detail
• Amadeus preferred

Why Join FirstClass.com.au?
• We love celebrating our wins, and we win often! Cruises, team dinners, gold class movies, etc.
• Work at any of our fun and inclusive offices in Sydney or Parramatta – After your initial training period at our Parramatta office, you can work at any of our offices in Sydney or even from home.
• Join a company with a real focus on training and development – You can expect to receive cutting edge training to develop your skill-set as a salesperson and travel specialist, with support to grow yourself personally and professionally in line with the company.
• Forget weekend work or staying late – We truly promote an inclusive, flexible and balanced workplace with evolving opportunities for our staff. Monday to Friday only, and if you’re in the office past 5:30, we’ll tell you to go home!
• Excellent above award rates – Base salary of $50,000-$65,000 plus bonuses plus super
• We encourage team participation in exclusive sales incentives and you’ll get the opportunity to travel on luxury educational trips in partnership with our extended trade family.
• You can also expect to take part in our in-house rewards and staff-building which includes restaurant meals, sales bonuses, team cruises and more.

To be considered for this opportunity please forward your CV and cover letter stating briefly:
Please forward your cover letter (outlining experience working in the retail travel environment and any experience working towards targets/KPIs) and resume.

apply-now

The Company
FirstClass.com.au is a reputable, award-winning, luxury travel agency established in 2003. We cater for high-end, discerning travellers creating worldwide, tailor-made holiday itineraries and leisure holiday packages.

The Role
We are looking for a competent, dedicated and well-organised Product Coordinator to load and manage product updates and airfares and enhancements of our website’s high-end travel products in WordPress. You will also assist the marketing team in sourcing new products for luxury travellers.

Skills & Experience:
• Excellent grasp of the English language
• Fine attention to detail
• Superb organisational skills

Preferred skills:
• Previous experience in a similar role, in the travel industry
• Experience with WordPress
• Previous experience with Photoshop
• Previous experience with Tramada an advantage
• Basic HTML knowledge

Why Join FirstClass.com.au?
• Training in word press content management
• Training in luxury travel product
• Open communication with management and the travel team
• A dynamic technologically advanced company which embraces new challenges and constant innovation
• A group of motivated, result driven, fun loving high achievers to work with
• Lots of opportunities to explore the world in style
• Scope for career advancement in various fields of your choice
• Full time or part time employment. (you must be able to work minimum four days a week, hours can be flexible)
• A competitive salary
• Based in the Parramatta office with the option to work in the Sydney CBD office and on occasion from home.

To be considered for the role of Product Coordinator, please forward your resume along with a cover letter stating briefly:
• Your previous experience in the travel industry and in particular with product loading or coordination
• Relevant experience with Photoshop and any previous GDS/CRS system experience
• Your greatest career achievement

We look forward to hearing from you! You must be an Australian Permanent Resident with working rights to apply for this position.

apply-now

The Company
FirstClass.com.au is a reputable, award-winning, luxury travel agency established in 2003. We cater for high-end, discerning travellers creating worldwide, tailor-made holiday itineraries and leisure holiday packages.

Skills & Experience:
• Proven experience leading a team preferably in the Travel Industry
• Highly experienced in retail travel consulting for minimum 2 years
• Passionate about travel and providing high-end service to luxury travellers
• Highly motivated and result-driven
• Well-organised, efficient, with meticulous attention to details
• Proficient in the English language both written and oral
• Experienced in luxury travel and dealing with business and first class travellers an advantage, but willingness to learn and strive to master what is required is paramount
• Proven record of excellent sales skills and working towards targets/KPIs
• GDS experience

The initial 3-6 months training will be at our Parramatta location in Sydney.

We Provide:
• Support and guidance from senior management
• Training in managing a sales team to achieve sales targets
• Training in luxury travel products
• A dynamic, technologically advanced company that embraces new challenges and is constantly aligned with the latest innovations

Why join First Class?
• Excellent salary and bonus package with unlimited earning capacity
• Be part of a dedicated, fun, caring and passionate workplace
• Educational trips and events in luxury destinations
• Excellent opportunities for career advancement

To be considered for this opportunity please forward your CV and cover letter stating briefly:

• Two reasons why you are interested in this position
• Three reasons why you should be hired for this position
• Your experience in retail travel (up to 50 words)
• Three of your highest achievements

We look forward to hearing from you!

apply-now

The Role
As part of FirstClass.com.au’s award winning sales team, the Cruise Specialist will provide our clients with first class service of their luxury travel needs.

Responsibilities
Organising amazing luxury cruise holidays for discerning clientele from first point of contact through to travel and beyond Maintain and manage the travel arrangements of returning clients with a focus on building an ongoing relationship

Skills and Experience
You are a results driven sales person with great customer service skills, passionate about cruising and familiar with a variety of luxury air and land products. Dedicated, flexible and willing to take initiative, you are a great team player who can easily communicate and interact with your customers and colleagues.
• 2 years experience in cruise sales, retail preferred
• Excellent English, both written and oral
• Solid organisational skills
• Strong attention to detail

To be considered for this opportunity please forward your CV and cover letter stating briefly:
Please forward your cover letter (outlining experience working in the retail travel environment and any experience working towards targets/KPIs) and resume now via the link below.

apply-now

FirstClass.com.au is establishing a new brand PointsAdvisor to help our clients using reward points for predominantly first and business class flights.

The Role
We are seeking a Travel Team Manager to lead a new brand of First Class Travel Team to assist our first and business class clients to book redemption flights with airlines or other luxury travel partners.

Benefits

    • Be part of a dedicated, fun, caring and passionate team in building a startup venture
    • Excellent salary and bonus package with unlimited earning capacity
    • Excellent opportunities for career advancement
    • Ongoing training and professional development opportunities
    • A dynamic, technologically advanced company that embraces new challenges and is constantly aligned with the latest innovations
    Skills and Experience
      • Minimum of 12 months experience managing a travel team
      • Strong time management and deadline prioritisation ability
      • Demonstrated experience in sales and working towards targets/KPIs
      • Experience with airline loyalty programs and redeeming flights
      • Strong numerical and analytical skills
      • Exceptional written, verbal and interpersonal communication skills
    To be considered for this amazing opportunity to be part of the First Class Group, please forward your CV and cover letter stating:
      • Three reasons why you are interested in this role
      • Three reasons why you should be hired
      • Three of your highest achievements
      •  Your experience in retail travel or redemption flights (up to 50 words)
apply-now

The Company
FirstClass.com.au, is an online based retail travel agency that specialises in luxury travel. We have developed a large database of Australia’s elite travellers and continue to grow.

The Role
We need a motivated, dynamic and responsible PA to assist the Managing Director and her retail operations team, web development team and partnership with other travel agencies.

Why Join FirstClass.com.au?
• Working with a motivated and high achieving team
• Flexible working hours, full time or part time
• Travel perks and rewards for great performers
• Lots of opportunities to explore the world in style
• Career development and advancement is an important part of our success and something we invest in!

Skills & Experience:
Required:
• 
Travel consulting experience in retail travel
• Excellent written and verbal skills, good analytical skills and sound judgment, confidence in dealing with all aspects of correspondence
• Proficiency in Microsoft Office including Excel, Word, Outlook, and internet
Desirable:
• 
Experience in Amadeus, Tramada, Myob
• Experience in marketing
• Experience in web admin, word press
• Experience in photoshop, video editing
• Experience in property management

About you:
• 
Dedication to work and desire to constantly improve yourself
• High quality work standard, ‘Excellence’ being your benchmark
• Well developed organisational and time management skills
• Excellent listening skills with attention to detail and accuracy
• Ability to cope under pressure with a mature, calm constructive problem-solving style
• Exceptional standards of integrity and confidentiality
• The flair of building excellent rapport with VIP clients, operational team, supplier and all walks of life

To be considered for this opportunity please forward your CV and cover letter stating briefly:
• Three reasons why you are interested in this position
• Three reasons why we should hire you
• Your experience in retail travel or web administration/WordPress experience if any (up to 50 words)
• Three of your highest achievements

apply-now

Job Description
This role is ideal for a recent school-leaver and the Apprentice Travel Consultant will provide support to our FirstClass.com.au’s award winning sales team, while training to become a fully qualified travel specialist.

Responsibilities

    • Being the first point of contact for all walk in and phone enquiries
    • Managing a busy phone board
    • Responsible for ordering stock
    • Sending out travel documentation
    • Assisting consultants with arranging travel requirements like car hire and travel insurance
    • General office maintenance
    • General filing duties


Qualifications

    • Recent school leaver with Year 10 School Certificate or higher education


Skills

    • Good communication skills
    • Embrace new challenges
    • Motivated and results driven
    • Dedicated, flexible and willing to take initiative

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cover letter (including an overview of recent school results) and resume now via the link below.

apply-now

Job Description
We are seeking a motivated, dynamic and responsible digital marketer and social media specialist to support our marketing goals, promote multiple businesses and establish our influence on social media. Initially, the role would be part-time 10-15 hours per week with a view to increasing  to full time if desirable. You will work with our CEO on initiatives and the implementation of our marketing plans. You will be responsible for some of the following areas:

  • Build online presence across websites, landing pages, forms and other online content
  • Create and execute integrated campaign activities including, but not limited to, direct marketing, copywriting, advertising and digital asset management
  • Identify and implement improvements to digital platforms, based on data-driven analysis and business needs, to optimise functionality, engagement and conversion performance


Ideally, you will have high-level proficiency required in:

  • Google products including Analytics, Search Console, Adwords, Tag Manager
  • Facebook, Instagram, YouTube, LinkedIn
  • Curating new audiences & building on existing


Skills and Qualifications

  • Dedication to work and desire to constantly improve yourself
  • High work quality standard, excellence being your benchmark
  • Well developed organisational and time management skills
  • Excellent listening skills with attention to detail and accuracy
  • High efficiency which requires clarity and creativity
  • The highest standards of integrity and confidentiality
  • Excellent written and verbal skills, good analytical skills
  • Proficiency in Microsoft Office including Excel, Word


Desirable Qualities:

  • Experience in WordPress admin
  • Experience in SEO
  • Experience in creating newsletters in Sendy
  • Basic HTML & CSS, Adobe InDesign, Photoshop

Enthusiasm and going the extra mile will be highly prized as you take full ownership of tasks and operate in our dynamic environment.


What's in it for you?

  • A dynamic technologically advanced environment which embraces new challenges and constant innovation
  • Opportunity to work with a group of motivated, result-driven, fun-loving high achievers
  • Flexible working hours and locations
  • Lots of opportunities to explore the world in style
  • Large scope for career advancement in various fields of your choice

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your cv and cover letter stating BRIEFLY

  • Three reasons why you are interested in this position
  • Three reasons why we should hire you
  • Your experience and result in digital and social media marketing (up to 50 words)
  • Three of your highest achievements; together with your resume.
apply-now

Job Description

We have on going maintenance and development on FirstClass.com.au and FirstClass.Travel, as well as few startup projects which require an experienced proficient web developer using word-press and themes, some using woo commerce. We are looking for an excellent word press developer, who meet the following Technical Requirement:

  • PHP, NodeJS
  • MySQL, MongoDB
  • HTML and CSS SASS
  • Javascript JQuery
  • Bootstrap, CSS Grid, etc.
  • Experience with GitHub
  • AWS
  • REST APIs
  • WordPress Theme Plugin Development WooCommerce
  • Bespoke WordPress Themes and Plugins
  • Custom Fields and Taxonomies
  • Experience with basic on-page SEO
  • Experience with email software like Mailchimp and Sendy
  • Experience with mockup software and designing websites
  • Experience with Configuring Google Analytics and Tag Manager

Other  Requirements:

  • Proven work experience as an accomplished WordPress developer
  • Fluent English speaker
  • Excellent communication skills
  • Support for performance improvement initiatives
  • Full Australian working rights

You will be working with a part-time project manager based in the US. Our office is based in Sydney CBD.

Your rewards:

  • Excellent salary and bonus package with unlimited earning capacity
  • Be Part of a Dedicated, Fun, Caring and Passionate Workplace
  • Excellent opportunities for career advancement

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your CV and cover letter stating BRIEFLY:

  • Your general IT experience
  • Your latest word press or woo-commerce projects (the part you are in charge of)
  • Three reasons why we should hire you
  • Three of your highest achievements

We look forward to hearing from you!

apply-now

Job Description
We offer internship or work experience in Accounting, Travel Consulting, Web Content Management, Web Design, Web Marketing, Social Media Marketing. We could offer a position in a relevant field after completion with satisfactory performance.

You Will

  • Get training in chosen field
  • Have open communication with the travel team and management
  • Work at a dynamic technologically advanced company which embraces new challenges and constant innovation
  • Learn from a group of motivated, result driven, fun loving high achievers
  • Have large scope for career advancement in various fields of your choice

We have an office in Darling Harbour and one in Parramatta. You may be required to participate in either of the locations. To be considered for this amazing opportunity, please forward your cover letter stating BRIEFLY

  • Which role you need work experience or completing internship in
  • Two reasons why you are interested in this position
  • Two reasons why we should offer this to you
  • Two of your highest achievements, together with your resume
apply-now