You Can Trust Us – We are under the management of FirstClass.com.au – an Australian owned and operated travel agency, who have been operating since 1999. We are a member of the International Air Transport Association (IATA) and the International Cruise Council Australasia. (ICCA). As a member of these organisations you can be sure that we will complete travel services to completion in a prompt and professional manner.
We Specialise in The Best Cruise Experiences – We select only the best cruiselines and cruiseships, who offer our clients the best cruise experiences. Our staff are trained to cater for exclusively discerning travellers and to provide the level of service that these customers expect and deserve.
We Are A One-Stop Shop For First Class Travel – We are a leading luxury travel agency in Australia, also offering first & business class air travel, luxury holidays and points redemption services
We Offer First Class Service – Excellence is our benchmark. Our dedicated and professional consultants are committed to offer you a complete first class experience, before, during and after your trip with a 24 hour emergency contact to make sure that you are never without our help.We value a customer-focused ethic, professional excellence, honesty and integrity in all of our practices.
We Provide Excellent Value – Our focus on only the few top end products allows us to negotiate fantastic offers with our suppliers. Our competitive pricing is enhanced by expert knowledge and first hand experience, and we are committed to recommending the best solution for your needs and budget.
Platinum Cruising Customer Testimonials
I'm writing to compliment Thao Lai, who has been very helpful, very professional and great to deal with.
I look forward to dealing with him in the future.
I have been so impressed with his careful attention to detail, his willingness to help, his patience and his friendly manner at all times.
I purchased a ticket to Paris via Tokyo last year and because off illness and hospitalisation had to reschedule.
When JAL withdrew flights due to Covid until the end of June this year we had to reschedule again.
Finally Mr Thao Lai assisted me greatly in reorganising my ticket most recently.
I have travelled very often overseas over many years but rarely found an agent as impressive as Mr Thao Lai.
You are very fortunate to have him as an employee.
I would recommend him to anyone who needs Travel advice and assistance.