Everything went smoothly - Qatar was wonderful - Rob was very professional facilitating my changes.
Jo P
I wanted to have a luxury experience to celebrate my 70th birthday and Donna Moore was amazing. She is very knowledgeable and Responds quickly to questions asked. She managed to book me on a Ponant Kimberly Cruise and accommodation both ends. Sadly, I had to cancel due to a back injury and Donna was so lovely giving me all the necessary information for my Travel Insurance claim. Definitely a 5 Star experience.
Julianne E
We’ve been booking with First Class Travel for many years and will continue to do so. Cynthia has been wonderful.
Mark V
This was my first time using FirstClass.com.au. Jennifer and FirstClass.com.au were an absolute pleasure to do business with. I was able to get the dates and target price points on a great airline. I was kept updated with a few minor schedule changes in the lead up. Everything went perfectly. I wouldn't hesitate to use them again.
Astrid C
Jennifer at FirstClass was fantastic, friendly and had a great eye for detail. She is one of many great agents working for a great team.
Michael B
Jennifer. Speed. Service. Professionalism. “Going the extra mile”.
Eric B
Cynthia organised our flights to Japan on ANA, her service is beyond reproach. A real travel agent who sources the best deal for her client. My wife and I highly recommend Cynthia and First Class Travel. We look forward to our next holiday with Cynthia's guidance.
Gary & Danielle C
First Class is a brilliant travel agency for my family. Cynthia is absolutely incredible. She’s organised our international flights using our American Express points. She’s always so efficient, patient, and friendly. I highly recommend this company.
By the way, the French tour they organised for my family was magnificent. It was the best experience I’ve ever had. Thank you, guys; you were amazing.
Jacqueline W
Jennifer was very helpful and timely in providing quotes as well as a lovely demeanor. I'd definitely book with her again!
Sarah W
Nothing was too much trouble, Matt was knowledgable and extremely engaging and helpful through the entire process
Bruce S
Booked return UK flights with Cynthia at FirstClass almost a year ahead of travel, and it was a very easy and enjoyable experience.
Six months before we travelled, we needed to change our return date to stay in UK for the arrival of our son's first child - our first grandson. Cynthia took total control and within 2 days (including her Saturday day off!!) we had new flights organised. Can't thank her enough and recommend First Class to anyone travelling.
Eddie F
I have been using First Class.com.au for at least 20 years. Tina Tong and her team have ALWAYS delivered a First Class service and her team are polite and clever. I have absolutely no hesitation in recommending the team to my friends. Tina always goes above and beyond to make things work.
Maree M
Matt was delightful, informed, clearly passionate about travel, flexible and forgiving with my vague brief = a very efficient and pleasurable interaction in all respects
Nuala D
Our travel agent Robert, was always available to help, and was extremely efficient . Service was truly “first class” and we would have no hesitation in recommending them.
Hazel P
Isaac was amazing! He was patient, knowledgeable, and his service was excellent. He explored many options for me. I could not have done this without him. I recommend Isaac as an expert in searching reward flights business / first class, and also business class fare deals. I am very happy that I have a rewards flight to Europe, and the return journey on a paid well priced deal, all booked at very short notice. Thank you, Isaac. Well done!
Roslyn P
Donna is First Class. Excellent service. Only thing to improve would be to clone Donna!
Barry K
Darren was extremely professional and courteous. He was able to achieve the best fare matching our travel plans. This is our third year in a row booking with Firstclass.com.au and given their consistency, will continue into the foreseeable future.
Mark L
Cynthia was always quick to respond and very thorough.
Renae D
(re. Bocelli concert) Our stay was superb, super relaxing, dinner was great, limo to the concert was a great Merc Benz. I went to his concert 10 years ago, I enjoyed it, this time, it's even better, it has evolved over time, weather was perfect. Bocelli, other singers, and dancers were superb. Car park and entrance were vastly improved with great organization. The evening was very romantic, with beautifully dressed women and
handsome italian men. There are more Italian audience this time. Totally recommend this tour! Thanks for organising it Tina!
Ray F.
Cynthia was amazing - super prompt, gave me several options and ultimately found me a great deal.
Briony O
Outstanding as always. FirstClass.com.au are totally responsive and reliable at delivering a good result for us continually.
Ronald, P
Have used First Class for several years and the recent experience with Rob M has been consistent with all previous engagements. The team at First Class are very professional, efficient, helpful and responsive. I have no hesitation in recommending First Class and in particular Rob M to my friends and colleagues.
Terry L
I want to express how impressed we've been with Isaac. Over the past week, we've been in touch with him to finalize the last of our internal European travel plans. Whether through written or verbal communication, he has consistently been the most responsive—both pleasant and efficient—and incredibly effective. It has been an enjoyable experience.
Ian B
Efficient, knowledgeable and pleasant. I'm very happy with the service and will recommend to friends.
Ritva M.
You are the most efficient and attentive travel agent we have used in 40 years of travel.
Ross H.