Donna is First Class. Excellent service. Only thing to improve would be to clone Donna!
Barry K
I wanted to have a luxury experience to celebrate my 70th birthday and Donna Moore was amazing. She is very knowledgeable and Responds quickly to questions asked. She managed to book me on a Ponant Kimberly Cruise and accommodation both ends. Sadly, I had to cancel due to a back injury and Donna was so lovely giving me all the necessary information for my Travel Insurance claim. Definitely a 5 Star experience.
Julianne E
Donna Moore was outstanding in ensuring we had a trouble-free and amazing first-class round trip on JAL. I understand her herculean effort to address an issue with an incorrect surname on my booking before our return flight through Paris was a nearly impossible task. But she did it, and I was able to fly home without effort or stress.
We thoroughly enjoyed our first-class experience on JAL and highly recommend it. We were looked after so well on each leg, and their airport lounges were amazing.
Thank you Donna, FirstClass.com.au, you are amazing, and Tina, well done for having such an accomplished team manager.
Schelly G
Words cannot describe Donna at First Class. She is simply amazing. She is very experienced, knowledgeable and is brilliant when it comes to travel plans and you can travel with the knowledge she has everything covered.
All our trips will be done through her in the future and I cannot recommend her highly enough.
Thank you Donna, we absolutely loved our trip!
Colleen P
Donna was an absolute pleasure to deal with. She understood our needs very well and she acted promptly and efficiently in securing tickets to Europe we were very happy. Thank you Donna
Thena K
Would highly recommend have been dealing with Donna Moore and cannot praise her highly enough nothing was too much trouble excellent service.
Angela F
Ms Moore was extremely professional in her approach to finalising our airfare requirements, giving options as requested, and advice as needed. I have had problems with other employees in previous years but I have nothing but praise for Ms Moore's attitude and ethics. In this instance, I cannot suggest anything which would have improved this service.
Brian S
Donna at First Class was super speedy, efficient and friendly, explaining any potential details to be aware of. Thank you!
Judi P
Donna was great. Quick, efficient and helpful. Had problems earlier with someone else. Luckily changed to her
AJK
excellent attention to detail and service. Thanks Donna!
Steve M
Used pre-Covid and always very happy. Venturing overseas again at last and same impeccable service.
Margaret C
Friendly, helpful and professional. I was impressed
with the speed of service, without compromising quality.
Claude G
I have booked 2 cruises and Donna looked after my flights that Ryan had booked for me . Donna will be the first person that I will be speaking to regarding my upcoming flights to Canada and the USA . Employ more people like Donna Moore excellent customer service!
Kim L
Donna at First Class Travel is an absolute jewel. I initially enquired about a Qatar fare to Toulouse and return in 2025, and she worked tirelessly to find a suitable package with Qatar and other airlines so as to realise our fairly complex plans. Just after the Christmas break Donna, still thinking about us and how she could make it happen, found and proposed the perfect combination of flights at a very excellent price - which we of course grabbed!! I can't speak highly enough of Donna. She is totally professional, tenacious in sourcing alternatives and solving problems, and absolutely charming. She is an asset to First Class Travel and we're very appreciative of her sterling work on our behalf. Thank you, Donna.
Lesley C
Donna went above and beyond; I hope my flight is as smooth as the service provided. First Class.
Cara W
