Malaysia Airlines was voted Asia’s Leading Airline, announced yesterday at the World Travel Awards 2013 (WTA), beating 11 other big name full service carriers. The prestigious recognition was presented at the WTA’s Asia and Australasia gala ceremony yesterday evening at Dubai.
Getting Asia’s Leading Airline recognition by the World Travel Awards is due to the airline’s passion to deliver Malaysian Hospitality at all customer touch-points. They do their best to deliver a high quality of customer service, sincerely, and consistently across all touch-points.
The World Travel Awards, in its 20th year now, is based on votes by travel industry peers and customers. Considered the Oscars of the travel industry, the World Travel Awards is a unique benchmark for industry quality and business excellence.
Asia’s Leading Award is a fitting recognition for Malaysia Airlines as the carrier celebrated its 41st anniversary on the same day.
The World Travel Award win is another feather in the cap for Malaysia Airlines. Earlier this year it won the Skytrax World Airline Awards as a 5-star airline and for the Best Signature Airline Dish, in addition to the people’s choice awards for Malaysia, the Putra Brand Awards (Silver).