If airport lounges are the modern-day refuge for the weary traveller, then Etihad Airways hopes to have created the ultimate “world’s best” in luxury waiting areas at its first-class facility in Abu Dhabi.
Airlines around the globe have been investing hundreds of millions of dollars to upgrade their in-airport facilities including adding fine dining restaurants with gourmet food, hair salons, spas and showers in the race to attract first- and business-class travellers.
While passengers still choose airlines based on their connectivity, prices and frequent flyer programmes, with premium services in the air converging – a flat bed in business, good foodand endless options from in-flight entertainment – amenities on the ground are becoming a key differentiator.
